Privacy Policy

Who we are

Super7 Wholesale Limited is the official distributor of Tenjaku products in the UK and Ireland.
Address: Third Floor, Beaumont House, Beaumont Road, Banbury, Oxfordshire, OX16 1RH
E-mail: enquiries@super7wholesale.com

The type of personal information we collect

• If you use our website’s contact forms, we currently collect and process your name, email address and telephone number.
• If you sign up to our mailing list on our website, we current collect and process your email address.
• If you are a representative of a retailer, distribution partner or other similar business we will process your name, email address and telephone number. You will have given us this information online or offline.

How we get the personal information and why we have it

The personal information we process is provided to us directly by you for one of the following reasons:

• You want us to contact you regarding our product
• You want us to send you marketing messages from time to time
• To enable us to do business with you

We use the information that you have given us in order to contact you with information about our products and services.

Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are:

• Your consent. You are able to remove your consent at any time. You can do this by contacting us.
• We have a contractual obligation.
• We have a legitimate interest.

How we store your personal information

The technology partners we use to process your data in CRM, email marketing platforms, finance, file storage, email and other systems do not require us to transfer your personal data outside the EU and/or are compliant with the EU-US Privacy Shield Framework, meeting the requirements of data protection outside EU borders.

Unless specified elsewhere in this policy, we will not pass on your personal data to third parties without first obtaining your consent.

We will process and store personal data as follows:

• Retailer, distribution partner or other similar business with which we have a formal customer/supplier relationship: 7 years (in accordance with our statutory obligations)
• Retailer, distribution partner or other similar business with which we have do not have formal customer/supplier relationship: 4 years
• Mailing list members: 4 years

Your data protection rights

Under data protection law, you have rights including:

• Your right of access – You have the right to ask us for copies of your personal information.
• Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
• Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.
• Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.
• Your right to object to processing – You have the the right to object to the processing of your personal information in certain circumstances.
• Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you. Please contact us if you wish to make a request.

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us. You can also complain to the ICO if you are unhappy with how we have used your data.

• Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF
• Helpline number: 0303 123 1113
• https://www.ico.org.uk

Cookies Policy

Our site uses cookies to distinguish you from other users of our Website. This helps us to provide you with a good experience when you browse our Website and also allows us to improve our Website. We might, from time to time, use both session and persistent cookies as well as Google Analytics and other third party cookies. The Google Analytics privacy policy can be read here: http://www.google.com/policies/privacy/.

For more information about cookies, please see Cookiepedia.

Cookies We Use

Strictly Necessary Cookies: These cookies are necessary for the website to function and cannot be switched off in our systems. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information.

Performance Cookies: These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.